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Terms & Conditions

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All reservations are made by category and not by specific model. ASTRA RENT A CAR reserves the right in case of no group availability to upgrade the vehicle.  


The following forms of payment are generally accepted at Greece
Cash, Bank deposit and All major Credit cards - Visa, Diners, MasterCard, and Amex.

Driver information

Rental Age

The Minimum rental age is 23 years depending on vehicle group.
The Maximum rental age is 75 years.

License Requirements

Full EU or international driving license that has been held for at least one year, and valid at the time of rental and to the end of it.

State/Border Restrictions

Vehicles are not permitted to be taken out Hellenic borders.

Collection Time

Your vehicle will only be held available for up to two hours after the agreed collection time, you must contact us if you will arrive after this time.

Included in your booking cost

Milleage Allowance

The Vehicle is provided with an unlimited Kilometer / Mileage Allowance for rentals above 7 days.

Third Party Liability Insurance

Third party motor liability insurance is provided in accordance with local legislation.  

Roadside Assistance

All over Hellas, 24 hour roadside assistance is provided.


The amount authorized/collected is generally the vehicle insurance excess amount. The credit card will need to be in the name of the main driver.


No refund will be given for the unused portion of the Rental Period.

Additional Drivers

First additional driver is offered free of charge. Extra driver is extra charged at 3 Euros per day with maximum 30 Euros per rental.


Fuel is paid by client and must return the vehicle with the same amount as he collected or the difference will be charged locally..

Fines and Penalties

You are responsible for the cost of any parking fines or other penalties incurred whilst the vehicle is on rent to you. ASTRA RENT A CAR will pass the relevant charge on to you plus any administrative expenses.

Out of Hours Charge

Out of hours service between 21.00 to 07.30 o clock are available with an extra charge
Late Returns
If the Vehicle is returned later than the time specified in the voucher, the supplier will apply a charge. 

Baby / Child Seats

Baby seats are available with an extra charge (Client must specify the age of baby).

Snow Chains

Snow Chains are available with an extra charge

Roof Racks

Available on request  with an extra charge


Theft Protection (TP)

Is included in the booking cost, in the case of theft or fire, you must contact the police and report the incident immediately, and submit a copy of the police report, the rental agreement and the Vehicles keys to the rental location. Responsibility is non-waiverable in case of theft or damages due to a theft attempt (excess apply). Theft protection does not apply beyond the rental date agreed with the pickup location.

Collision Damage Waiver (CDW)

Is included in the booking cost and reduces your financial liability up to a maximum of EUR 1000.00+VAT (depending on vehicle group) In case of accident, you must contact the police and report the incident immediately, and submit a copy of the police report, the rental agreement to ASTRA RENT A CAR office.

Full Damage Waiver

If purchased, this package will reduce the Damage Liability Waiver Excess to EUR 00.00 for most vehicle groups.
Exceptions: Charges for any of the damages written below will be charged directly to the client, the most important are the following: Antenna, trays, damage to car lock, loss or damage to keys, windshield wipers, glass, mirrors, wheels, tires, interior of the car, spare key and car jack, hubcap, lights, gas cap, damage to upholstery of a car, damages to the roof, damages caused by roof rack and any luggage on it, extreme dirtiness in a car, underside damage, personal belongings in a rented car, damage due to negligence, tire punctures and burst tires, fuel errors, damage to child seats and baby seats, lack of electricity because of forgotten turned on electrical devices, loss of car documents, loss of registration plate. The car rental company, in any case, is not obligated to replace a flat tyre or damages in music devices (radio, CD/mp3 player, etc.).
Towing costs are not covered by any insurance.
ASTRA RENT A CAR will not refund any telephone, taxi or hotel costs.
ASTRA RENT A CAR will not be held responsible for anyone driving under the influence of alcohol/drugs, causing willful damage, off road driving, driving without care and attention or damages caused by negligence, and traffic violations.
The client will accept direct responsibility in respect of such claims.
Any unnoticed accident or damage to the vehicle may be interpreted as negligence. This may result in a charge to the client.

Additional Insurances

Additional Insurances such as PAI (Personal accident for passengers only)

Cancelation policy

72 hours prior to arrival no cancelation fee is required, less than 24 hours a cancelation fee equal to the 50% of the total cost of the rental.

Terms and Conditions and Prices are subject to change without notice.